Laura, Please read
Think about what info that you would like on your contact form. You can have different forms for different types of communication (boarding, grooming, daycare, general, complaints, suggestions) if you would like.
Don’t worry about formatting, I will clean it up later when we narrow down what info you would like to capture, as well as what you fields that you require. It will be a lot easier when I know the info you want.
Below, I just created some types of fields that you may want. There could be others like date ranges (calendar).